Privacy Policy for PhotogHQ
Last Updated: September 17, 2025
Welcome to PhotogHQ ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Service includes:
- Personal Data: Personally identifiable information, such as your name, email address, and password, that you voluntarily give to us when you register for the Service.
- Business and Client Data: Information you provide about your business (profile, services, pricing) and your clients (names, contact details, booking information). This data is essential for the functionality of the platform and is managed by you.
- Financial Data: Information related to your business finances, such as invoices, payments, and expenses. We do not store credit card details; payment processing is handled by third-party services.
- Uploaded Content: Any files, images, or documents you upload to the Service, such as for proofing galleries.
- AI Interaction Data: Information you provide to our AI-powered features, such as the AI Follow-Up Assistant. This may include client interaction history and goals. We use this data solely to provide the requested AI-driven service.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Provide the core services of the platform, such as client management, booking, and invoicing.
- Operate and improve our AI features.
- Process transactions and send you related information, including confirmations and invoices.
- Respond to your comments, questions, and provide customer support.
- Monitor and analyze usage and trends to improve your experience with the Service.
- Protect against fraudulent, unauthorized, or illegal activity.
3. Disclosure of Your Information
We do not share your personal information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:
- With Your Consent: If you choose to make your profile public, information you designate as public (such as your business name, bio, and services) will be visible to anyone who visits your public profile URL.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service. This includes our AI service providers (e.g., Google's Genkit) who process data to provide AI-driven features.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal data. You can manage most of your information directly through your account settings on the platform. For requests beyond standard account management, please contact us using the information below.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us through our support page.